Remote.team vs Bitrix24

1. End-to-End Encryption (E2EE) and Data Localization

Remote.team is built around end-to-end encryption (E2EE). Data is encrypted on the sender's device and decrypted only by the recipient. Encryption keys are not stored on servers and are inaccessible to both service administrators and developers — even if servers are compromised, attackers see only encrypted traffic. Encryption applies not only to messages but also to tasks.

Bitrix24 follows the classic model: data is stored in plaintext on servers (cloud or corporate) and is accessible to platform administrators. To comply with 152-FZ, a FSTEC-certified version is available, but it is only a certified distribution without additional built-in security features — primarily needed for government institutions and public tenders.

2. Deployment and Total Cost of Ownership

Remote.team:

• Up to 10 users — free forever, no functional limitations.

• From the 11th user — €5 per user per month (€4 when paid annually).

• No deployment required: setup takes up to 10 minutes, platform works in a browser on any device without installing apps.

• 24/7 support via built-in chat — real people, not bots.

Bitrix24:

• Cloud plan pricing: Basic — 2490 RUB/month (up to 5 employees), Standard — 6990 RUB/month (up to 50), Professional — 13,990 RUB/month (up to 100).

• For teams over 100 — Enterprise plan, custom pricing.

• Deployment: full-scale implementation costs from 100,000 to 500,000 RUB depending on company size and required customizations. Basic start — from 25,000 RUB with 3–5 business days.

• Support is included in the plan, but the level depends on the chosen tariff.

3. Integrations and API

Remote.team: No API. No integration with 1C, external CRMs, Google Drive. Also no audio calls or Gantt charts. Data is physically stored on the service's servers (even if encrypted), and it is impossible to deploy Remote.team on your own server.

Bitrix24: Powerful ecosystem with a Marketplace of over 4,000 ready-made solutions. Integrates with 1C (from Retail to ERP), telephony (Sipuni, Mango Office, Zadarma, etc.), websites, messengers, and online banking. Supports API for custom scripts and automations. The on-premise version allows you to deploy the platform on your own server with open source code for unlimited customization.

4. Task Management and Automation

Remote.team:

• Any chat message can be turned into a task (“request”) with one click — the message context is automatically attached to the task.

• Smart reminder system with automatic escalation of overdue tasks to the manager.

• Supports anonymous polls, private discussions, tags, activity and progress statistics.

• Missing: Gantt charts, calendar planning, audio and video calls.

Bitrix24:

• Full-featured task tracker supporting Scrum methodology, Kanban boards, and Gantt charts.

• Robots and triggers: business process automation without coding. Robots perform routine actions (sending emails, creating tasks, generating documents); triggers move deals between stages when events occur.

• Built-in AI (BitrixGPT) for generating scripts, populating deals, organizing repeat sales, and emotion recognition.

5. Architectural Model

Remote.team is a pure cloud SaaS solution with servers located in Malta. You only have a browser version — no on-premise installation, no API for data export or building custom integrations.

Bitrix24 offers three deployment models:

• Cloud version (SaaS) — quick start, servers in 1C-Bitrix data centers.

• On-premise version — runs on your own server, you control data and infrastructure, open source code available for modifications.

• Enterprise — for large companies with 500+ employees, multi-department structure, fault tolerance, and maximum support level.

Comparison Table: Which One to Choose

Final Summary for Decision Making

Choose Remote.team if:

• Your team has up to 10–50 people.

• Your priority is confidentiality and simplicity, not feature bloat.

• You don't need integrations with 1C, telephony, video calls, or Gantt charts.

• You want a working tool in 10 minutes with zero deployment budget.

Choose Bitrix24 if:

• You need a CRM, sales automation, and routine robotization.

• Key requirements include integrations with 1C, telephony, your website, and external services.

• You are ready to invest in deployment (from 100,000 RUB) and ongoing support.

• You require an on-premise version on your own server for 152-FZ compliance and full data control.

• You need scaling tools: AI, marketing automation, multi-department capabilities.

If you need additional details on any aspect or a deeper comparison of specific features, just let me know — I'll expand the analysis.